Munchy’s Helper Role - What is it?
If you’ve played on Munchy, you will have likely noticed somebody with the Helper role (pink name) or the Recruit role (yellow name, Prison’s version of the Helper role), however you may not know exactly what this means. This post will hope to clarify the role of Helpers on MunchyMC, and answer some of the most common questions surrounding the position.
What does the Helper role involve?
Providing general support to the community:
- Answering questions about Munchy rules and behaviour expectations.
- General help (answering questions about kits, ultras, mini-games, commands etc, and providing support for common issues).
- Directing players to relevant resources (eg: support pages/ guides from the MunchyMC website/ forums).
General chat moderation:
- Muting players for short periods of time for violating chat rules.
- Helping to resolve disputes between players, and promote a non-toxic environment.
- Escalating reports/issues where necessary.
Communication between players and staff members:
- Informing staff members of issues/ concerns where necessary.
- Helping players to contact an appropriate staff member for support.
How are Helpers selected?
You can apply for a Helper position via the MunchyMC forums when applications are open. Click here for more info!
Helpers are selected based on:
- Activity in-game, on the forums, and on the MunchyMC Discord and TeamSpeak.
- Knowledge of the gamemode(s) they would be Helper on, as well as the wider server, including being able to help players with common questions/ issues and being able to respond to situations appropriately.
- Behaviour on MunchyMC platforms (being friendly, helpful and not violating the rules), and having a positive reputation in the community (not being toxic or confrontational).
- Maturity, including good communication skills and trustworthiness.
Frequently Asked Questions
Are Helpers staff?
Yes, Helpers are considered part of the staff team.
How old do you need to be to become a Helper?
You need to be 13 years of age or older to be able to become a Helper.
Can Helpers ban players?
No, however they can contact an appropriate member of staff to deal with more serious issues where necessary.
Do you have to be a Helper to become a JMod?
The Helper role is not necessarily a stepping stone to JMod, although it may provide experience for applicants to the JMod role; you don’t need to have been a Helper first to be accepted as a JMod.
What in-game perks do Helpers have?
Helpers are granted ranked perks for the gamemode(s) they are Helper on: Legend Rank on KitPVP, Woolwars and Survival, and Mafia Rank on Prison. They will also receive a pink (or yellow on Prison) name, and the HELPER tag.
Do Helpers get paid?
Helpers, like all Moderators, are volunteers, which means they do not get paid.
Written by toccataski & beanep 