Munchy reintroduced its Helper role a few months back. We’ve had several questions from our community enquiring about this role. If you don’t find answers to your questions here, feel free to post them below and one of our amazing Helpers, Forum Mods, In-Game Mods or community members will be able to assist you.
Helper Role
Answer general MunchyMC questions the community may have
– Munchy rules and behaviour expectations
– General game help (kits, ultras, mini-games, etc.)
– Where to create support tickets/hacker reports
– Where to find staff applications or team applications
– Who to go to for extra assistance
Mute players for up to 1 hour based on inappropriate or toxic behaviour
Inform higher ups (JMods/Mods/SMods/Admins) of ongoing problematic player behaviour
What the Helper Role is NOT
Helpers do not have perms to ban hackers
Helpers do not have perms to mute for longer than 1 hour
The Helper role is not necessarily a stepping stone to JMod, although in some cases may serve to provide needed experience for applicants to the JMod role
How to become a Helper
Helpers are hand-selected by the MunchyMC Admins, as there is no application process. Helpers are selected based on:
Activity and helpfulness in-game, the forums, and to some extent the TS and Discord
Behaviour on MunchyMC platforms (friendliness, positive attitude, non-toxic, non-confrontational)
However, what’s the point of being a Helper if it doesn’t (in most cases) precede JMod? Sounds like being hard-stuck in a Helper role would be frustrating.
Helper was designed specifically as a much “lighter” role than JMod and up. We wanted to keep the responsibilities to a minimum to allow more of the community a chance to become involved and reward those players who are demonstrating excellent behavior and assistance to others. As a result, Helpers only really need minimal perms such as the perms to mute for a short time @MacaroniGrill with the understanding that if an offending player needs a longer mute, a mod can step in. To address your comment @Dishrespect, yes, it might be frustrating for a player to be hard-stuck at helper; however, some people are more suited to the Helper role than to the Mod role.
